24/7 Restaurant & Retail POS Support
We provide professional support for Genius POS and Retail POS, with expert coverage for Aloha and MICROS systems. From POS issues to full IT infrastructure, our team is available anytime you need us.
Restaurants and retail brands rely on us for rapid response, deep technical expertise and long-term stability — on-site or remote, 24/7.
What we support
Official Genius POS Support
Certified support for Genius POS and Retail POS. We handle setup, workflows, troubleshooting, menu updates, hardware, payments and connectivity issues.
Aloha POS Support
Expert assistance for legacy Aloha systems: terminals, FOH/BOH, printers, kitchen routing, card readers, EMV migrations and server environments.
MICROS POS Support
Comprehensive support for MICROS workstations, networks, Oracle environments, integrations, device failures and EMV upgrades.
24/7 IT Helpdesk
Around-the-clock IT assistance for restaurants and retail brands. Emergency response for outages, network failures, POS issues and critical incidents.
Full-stack POS & IT expertise
We support every layer of your operation — POS workflows, payments, networking, hardware, cloud systems and on-site infrastructure. Our engineers combine restaurant-grade field experience with enterprise IT standards to deliver fast resolution and long-term stability.
Operations & POS management
Menu updates, workflow optimization, pricing changes, POS configuration, terminal management and kitchen device routing.
Payments & EMV support
PAX, Ingenico and Verifone troubleshooting, EMV migrations, routing, testing and secure payment flow validation.
Network & infrastructure
WiFi, VLANs, PCI segmentation, firewalls, VPNs, servers, cloud services, backups and on-site equipment replacements.
Emergency & field support
Rapid response for down systems, workstation failures, payment outages, device replacements and multi-location deployments.
Need support right now?
Our team is available 24/7 for emergencies, outages, POS failures and IT incidents — on-site or remote.
Contact support